Privacy Policy

Hope and Herbs - Protecting Your Privacy, the Natural Way

Last Updated: [24-Oct-2025]

We value your trust at Hope and Herbs; it's super important to us. This Privacy Policy details how we collect, use, store, and protect personal information when you visit or purchase from our store or website; by continuing to browse or use this site you accept these practices described.

1. Information We Collect

As you browse or shop our website, we may collect both personal and non-personal data in order to enhance the customer experience and fulfill orders more efficiently.

Include: 

  • W1 Data Entry Form your Name, email, telephone, shipping/billing addresses etc
  • Payment information will be handled safely by reliable third-party service providers.
  • Device information consists of your IP address, browser type and operating system.
  • Behavior data such as pages you visit, time spent online and items added to your cart is collected automatically by our platform.

We may use your information to contact you about orders, updates or promotional offers - provided we have your approval of course!

2. How We Use Your Information

Your data is collected to facilitate smooth service and enhance your shopping experience. More specifically, we use it for:

  • Fill and fulfill orders efficiently and accurately.

  • Communication regarding purchases, deliveries and customer service requests will take place between us.

  • Are You Opt-In? (Optional). Receive newsletters, special offers and updates by opting-in only.

  • React to customer insights when updating our websites, services and product offerings.

  • Prevent fraud and ensure the security of our platform.

At we value your privacy; therefore we will never sell, rent, or trade any of your information with third-parties for marketing purposes.

3. Consent

By providing your personal data (for instance when checking out or creating an account), you give consent for its collection and usage for that specific purpose.

If we request information for another purpose -- like marketing -- we always seek explicit consent or offer an easy opt-out option.

Withdrawing Consent:
You can withdraw your consent at any time by contacting us at info@hopeandherbs.com or through our Contact Page. Once we receive your request, we will stop using your information for non-essential purposes.

4. Disclosure of Information

Please be aware that we may disclose your personal data if necessary:

  • Legal process and laws necessitate it.

  • Your actions violate our Terms and Conditions.

  • Protecting our rights, property or the safety of our users is necessary.

Otherwise, your personal data remains private and secure with us.

5. Third-Party Services

For efficient operation of our online store, we partner with trusted third-party service providers such as payment processors, delivery partners and analytics tools. Each one has access to only what they require in order to perform their functions and is bound by data protection agreements that ensure confidentiality and protection of any sensitive information they might access in performing them.

For example:

  • Payments: All transactions on our servers are conducted using PCI-DSS compliant gateways such as WooCommerce or PayPal that use secure technology and have encryption protocols in place to keep your credit card details safe from being stored by us.

  • Shipping: Your contact details will only be shared with delivery carriers to fulfill your order.

Keep in mind that this Privacy Policy no longer applies when clicking third-party links or leaving our website. Accordingly, we suggest checking any privacy statements of visited external sites before continuing surfing.

6. Data Security

At BY-O-N we take your privacy very seriously and adhere to industry best practices when protecting personal data.

Our website implements SSL (Secure Sockets Layer) encryption technology and other advanced security measures in order to safeguard from unauthorized access, use or disclosure of payment information. Payment information is transmitted using encrypted protocols for secure transmission.

Though no online system can guarantee 100% protection of data, we regularly upgrade our systems and procedures in order to keep it as safe as possible.

7. Cookies and Tracking Technologies

Cookies are small files stored on your device that help us improve your browsing experience. We utilize them for:

  • Keep your shopping cart moving along.

  • Remember your preferences and login credentials.

  • Track site performance and analytics.

Your browser configuration lets you control or limit cookies; however, doing so might negatively affect some site features or capabilities.

Anonymized tracking systems and statistics let us watch consumer behaviour and then adapt our services as necessary.

8. Age of Consent

By visiting and using our website, you attest that you have attained legal maturity in your state or province; or that, as a minor, you have gotten parental or guardian consent. Please note that we intentionally gather no information from kids less than 13 years old.

9. Changes to This Privacy Policy

Periodically, we may modify this Privacy Policy in response to changes in practices, technologies or legal requirements. Any updates will be posted here with their effective date at the top.

When we make any significant modifications, we'll notify you either through email or our homepage. Your continued usage constitutes acceptance of our revised policy.

10. Data Retention

Your personal information will only be kept for as long as necessary to accomplish its intended objectives, satisfy legal requirements, settle disagreements or uphold contracts. It will either be properly removed or anonymized before being securely destroyed or anonymized when not needed.

11. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access any personal data we hold about you.

  • Request changes, deletion or restriction of your data.

  • Objection to the Processing of your Information.

  • Request a portable copy of your data.

To exercise any of these rights, please contact us using the information below.

12. Contact Us

Please contact us if you have any queries, worries, or requests about this Privacy Policy or your personal data:

Email: info@hopeandherbs.com
Mailing Address:
Hope and Herbs

Website: www.hopeandherbs.com